We love feedback...
We love to receive feedback from our customers. It’s always great to hear when we’re doing our job well, and also to understand where we can improve our service. If you have any feedback for us – please do contact us – we’d be delighted to hear from you.
If you’d like to get a snapshot of what customers think of our service, some examples of feedback we’ve received are shown below.
“We feel that the service provided is excellent. Communication is clear. Calm, professional, caring & relaxed staff. Discipline & boundaries are made clear to the children and reinforced. Michael feels he can voice his opinions on activities as well as his concerns to staff.”Dianne Allison
“I like the staff at Pioneer Club and that Gareth is always warmly greeted, as am I. You’ve already provided him with a wealth of new experiences, and I’m sure you will think more up!”Manjari McCauley
“Pioneer provides a safe environment for your little ones. Once I drop my son off, I don’t worry about his safety and know he’s going to have a great day. Opening and closing times are fab and all meals are taken care of. What more could I ask for?!”Anonymous Survey, 2017
“What I like about Pioneer Club is the staff! Everyone is really friendly and professional, and I am always confident they enjoy looking after Oliver and that he is safe in their care.”Claire Jex
“The staff were outstanding – my children haven’t stopped talking about Mrs this and Mr that! They came home with lovely crafty things to show and you even managed to teach my lively 7-year-old chess! I have nothing but praise for Pioneer Childcare.”Nicola Vander
“I have used several after school clubs for my children and Pioneer is by far superior. I would recommend it to friends to use for their children. The children are well behaved and there is a great structure.”Anonymous Survey, 2016