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FAQ – Holiday Childcare – Activity Camps – All

by | Jun 24, 2017

Are you registered with Ofsted?

Yes, we are on the Early Years and Childcare registers.

Are your staff DBS checked?

Every member of our staff is DBS checked.

Are your staff trained in First Aid?

Yes, all our full-time staff receive full Paediatric First Aid training.

What time can I drop my child off?

We have a few different options for drop off / collection times, please view the timetables tab for information in relation to this camp.

Are meals included?

We can provide breakfast, lunch and dinner, which are charged in addition to your daily booking. If needed, please simply select these options when you book.

Do you cater for food allergies, intolerances and religious food preferences?

Yes. When you register your child online, we will ask you to inform us of any allergies or intolerances to allow us to prepare for any specific needs. If you would like to discuss this further, please contact us and a member of our catering team would be happy to speak to you.

Can my child bring their own food?

If your child will be staying with us for lunch and you have not booked a grab bag, please send them in with their own lunch. Children will also need a mid-morning & mid-afternoon snack i.e. a piece of fruit. Please do not pack any form of nuts i.e. peanut butter.

What if my child is ill?

If your child is ill before you leave home in the morning we ask you not to bring them to camp, but to follow guidelines set by most schools – in the case of sickness and diarrhoea your child should be free of all symptoms for 48 hours before attending.

If my child needs medication will it be administered at Camp?

Any medication must be left with the Manager and we ask you to sign a permission form to enable us to give specific medicines.

What if I want to cancel my booking?

Please see the Cancellation Policy in our terms and conditions for booking.

My children are different ages – will they be able to stay together?

Our activities are split into age groups to ensure that they are age appropriate. Siblings will be able to ‘catch up’ during free play at break and lunch times.